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Results and feedback

When results become available

QIAS LIMS follows an internal delivery, review, and approval process before results are released. You receive a notification when a job is published. Open the job and look for the Final Results Available panel.

Job type Published deliverables
Sample analysis Final report and, when provided, a certificate of analysis (CoA)
Training Completion report
Consultation Session summary

Only released deliverables appear in your client view. Internal laboratory data, attendance logs, and staff-only notes are not released.

Closed sample-analysis job showing released final reports, download buttons, and client feedback form
Published results appear at the top of the job page. A closed job stays available for download.

Downloading results

  1. Open the job.
  2. Open the released-results panel.
  3. Choose the document you need.
  4. Download it after its security scan is complete.

Closing a job archives the operational workflow; it does not remove your access to published documents.

Leave feedback

After results are published, the job can show a feedback form. Use it to provide a rating and comments about the service. Feedback is not available before the service outcome has been released.

Keep a copy of critical deliverables

Published results remain available in QIAS LIMS after closure, but you should still retain downloaded copies according to your organization’s own record-retention policy.